VAT/Duty Information For All International Orders

Calculating Shipping Costs

To determine the shipping cost for your order, add your chosen items to the basket and proceed to the checkout page. Select your country/region, and the shipping cost will be displayed. For assistance with unlisted locations, contact our sales team at contact@ivormairants.co.uk.

Import Costs Advisory

Shipping costs do not cover import fees like VAT/Duty and Courier Handling Fees. VAT is calculated at your country's local rate (or state level for USA customers) and is collected by the courier during customs procedures. We cannot advise on any import costs that may be incurred to you once the item has shipped and the customs procedure has begun.

Tracking Your Order

Upon dispatch, we will provide a tracking number. The courier will also contact you for import fees payment, including taxes and duties. Ensure accurate contact information for smooth customs procedures.

Delivery Timeframe

While most international orders are fulfilled within 2-7 working days, delivery times may vary based on location and customs procedures. Specific delivery times cannot be guaranteed.

Address Accuracy

Ensure all provided address details are accurate. Amendments to the delivery address may not be possible after dispatch. Ivor Mairants Musicentre is not liable for delivery costs due to incorrect information.